South Korean airlines toughen cabin crew roles amid air rage concerns

Once stereotyped as jobs for young women who were chosen for their attractiveness, flight attendant positions are now undergoing a major shift, as concerns rise over air rage incidents, including passengers opening emergency exits without authorisation. More airlines in South Korea are now seeking cabin crew members who can physically restrain violent passengers.

Eastar Jet, for example, announced plans to test applicants’ physical abilities during coming recruitment sessions, deviating from the common practice of requiring only fitness documentation.

The budget carrier will measure each applicant’s arm reach and voice projection, asking them to perform sit-ups, run and jump.

Applicants will also be evaluated through role-playing scenarios to assess their responses to in-flight emergencies. Ahead of the change in recruitment standards, Eastar conducted a physical strength check for current employees last Thursday.

“We hope this will be the first step towards changing the public perception that flight attendants are hired primarily based on age and appearance,” a company official said.

Korean Air recently held a three-day training session for its cabin safety instructors to learn how to use air tasers manufactured by Axon, a US firm and developer of the electroshock weapon. This marked the first time Axon has trained airline safety instructors.

  

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