Banking apps from Mox Bank, Bank of China (Hong Kong) (BOCHK), ZA Bank and Citibank Hong Kong are among the top 10 in Asia-Pacific, according to a Sia Partners study exclusively previewed by the South China Morning Post.
Sia, an international consulting firm, assessed 145 banking apps in 20 markets in Europe, Asia and Australia using 100 criteria, including functionality, user experience and feedback, with each receiving a score from 0 to 100.
The app from digital lender Mox Bank – backed by Standard Chartered, in partnership with Trip.com, HKT and PCCW – ranked first in Hong Kong and fifth in Asia-Pacific with a score of 67, according to the annual Mobile Banking Benchmark study, to be released later this month.
BOCHK ranked second in Hong Kong and seventh in Asia-Pacific with a score of 65, ZA Bank ranked third in Hong Kong and eighth in Asia-Pacific with 64 and Citibank Hong Kong ranked fourth in Hong Kong and ninth in the region at 63.