Hong Kong security guard Yau has been caught in a protracted cycle of back-and-forth communications with social workers ever since she applied for a medical fee waiver early last November.
The 63-year-old, who only gave her surname, shared her frustrations with the Post as she sought financial assistance amid a new fee regime in public hospitals that took effect on Thursday.
“It’s truly a hassle. I need to contact the Jockey Club to get my husband’s betting account records, and HSBC for all our…
Low-income Hongkongers stuck in endless red tape of medical fee waiver applications
