A Hong Kong labour union has called on food delivery platform Deliveroo to clarify staff arrangements ahead of its imminent shutdown, as some consumers expressed shock and dismay to be left with unused coupons worth thousands of dollars.
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Legislator Lam Chun-sing, chairman of the Federation of Hong Kong and Kowloon Labour Unions, said on Tuesday his group contacted around 200 riders, a third of whom expressed worry about their livelihoods as they relied on Deliveroo rather than rivals Foodpanda and Keeta to earn a living.
He noted that employees of the London-based company had been given scant details about their futures, with Deliveroo only saying it would redirect employees and sell some assets to rival Foodpanda after ceasing operations in Hong Kong on April 7.
“They are worried about the service capacity of Foodpanda and the amount of jobs they can be assigned given that it will take up more riders,” Lam told a radio programme.
“They wonder if they can earn a similar salary as before and hope Deliveroo can provide more details.”
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After nine years of losses, Deliveroo said on Monday it would be pulling out of the Hong Kong market, leaving its rival, the Berlin-based Delivery Hero, to compete directly with Keeta.