The anonymity of the internet reduces the moral constraints on Chinese consumers. E-commerce platforms have mechanisms that protect consumers, leading to rampant “refund without return” cases. Additionally, there are popular tutorials teaching consumers how to exploit these loopholes, making merchants suffer greatly. The root cause of these behaviors is the moral decay under the Chinese Communist Party’s rule, combined with a lack of fairness and justice in society.
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China’s Zero-Cost Shopping: Online Purchases Without Payment, Rampant Refund Without Return Issues
