On May 8, Mr. Liu from Weifang, Shandong, told the media that two years ago he bought a Song Pro from the local Maohé BYD 4S dealership. At the time, he bought a three-year joint warranty and paid all three years of insurance at once. As May 30 approaches, when the third year’s insurance should start, he found the dealership had closed and the employees’ wages were unpaid. Mr. Liu said they created a group for protecting their rights. Most of the 300 members in the group face problems with the three-year warranty and don’t know where to get after-sales service. They reported the issue to BYD, but the company has not responded.
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