Some public and private sector employees need a change of attitude if Visit Malaysia 2026 (VM2026) is to succeed, according to Tiong King Sing.
The tourism, arts and culture minister said he has received numerous complaints from both foreign and domestic tourists about the rudeness they faced when making inquiries.
“Some officers think they have a lot of power. But when people don’t understand certain issues, we must explain,” Tiong said when launching the Mesra Malaysia campaign in KL Sentral…
Malaysian minister slams rude staff hindering tourism: ‘do you know who I am?’
