Artificial intelligence (AI) may look automated, but it runs on human labour. Behind every chatbot and image generator are thousands of people labelling images, tagging text, moderating content and training systems to understand language and culture. This invisible workforce has quietly become a critical layer of the global AI economy.
India has emerged as a major hub for this work. Its large English-speaking workforce and long history in information technology outsourcing have made it a go-to…
As great powers bet on AI, what of the workforce holding it together?

