Hong Kong’s consumer watchdog has received more than 100 complaints from concertgoers over obstructed views at Coldplay’s recent shows in the city.
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The Consumer Council said the number of complaints related to blocked views at the four-night concert series reached 114 by 5pm on Wednesday.
Gilly Wong Fung-han, the organisation’s chief executive, said the cost of the tickets involved in the complaints was typically HK$2,099 (US$270) per person, with the complainants largely falling into two categories.
“One group were not told that their views were obstructed when purchasing their tickets … but when they checked their tickets closer to the performance, they found out that they had ‘obstructed views’ written on them, so they feel they were scammed or that something was omitted,” she told a radio programme.
“Another group were aware when they bought the tickets that their views would be obstructed as it was stated on their tickets, but when they got to the venue, they realised the obstruction was much more serious than they imagined.”
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Coldplay performed four shows at Hong Kong’s Kai Tak Stadium between April 8 and 12, with organisers saying about 200,000 people attended.
